Refund policy

💕 Evlogita Handmade Jewelry

Return & Exchange Policy

Thank you for shopping with Evlogita! 💗 Every order is prepared with love and care, and your satisfaction is important to us.

🎀 1. Customized & Personalized Items

All customized and personalized items are final sale and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

📦 2. Returns & Refunds

We do not accept returns or exchanges unless:

• You receive an incorrect item.
• Your order arrives with missing parts.
• Your item arrives damaged or defective.

💔 3. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery.

Clear photos of the damaged item and its original packaging are required. Once reviewed, we will determine an appropriate resolution, such as a replacement or refund.

💌 4. How to Contact Evlogita

If you experience any issues with your order:

• Visit www.evlogita.com and use our contact page.
• Include your order number and a brief description of the issue.
• Attach clear photos if the item is damaged, incorrect, or has missing parts.
• Please allow 24–48 hours for a response.

🌸 5. Important Information

• Returns for change of mind or personal preference are not accepted.
• Issues must be reported within 48 hours of delivery.
• All requests will be reviewed individually.
• This policy does not limit any rights provided by applicable consumer protection laws.

💗 Thank you for supporting Evlogita Handmade Jewelry!

Handmade with love, packed with care! 🦋